Shipping & Delivery

Shipping for Sportlifo Products

  • Free standard shipping on all orders $30+
  • Standard shipping is 5-7 business day delivery (it frequently arrives sooner)
  • We can ship anywhere in the continental United States (48 States); excluding Hawaii, Alaska, Puerto Rico or Internationally
  • We are unable to ship to PO Boxes or Amazon Lockers
  • In the case of a return, shipping charges are non-refundable


    Return/Exchange Policy for Sportlifo Products

    • Return Eligibility (what is required to be eligible for a return)
      • Purchase must have been made directly with Sportlifo
      • All returns must be made inside product's warranty window
      • Issue must be confirmed using photos
    • Customers may be required to pay cost of return label + restocking fee*
    • All purchases have a hassle free, 30-day return window. Unused items can be returned no questions asked. Customer is responsible return label, Sportlifo can issue a label but the cost will be taken out of the reimbursement.
    • An item must first be returned and received before a exchange or refund is processed
      • If a return is not received by carrier within 30 days after the request has been approved we will consider the return to be delinquent and a refund will not be processed. 
    • A return must be authorized by our support team in order to be eligible for a return.

    *restocking fee: items greater than 20lbs will be charged 20% restocking fee (20% of return price)

     

        NOTE: All returns MUST have Return Authorization to be credited. Please email us at info@sportlifo.com or call 1-914-236-0521 to request your Return Authorization.

          Cancellations for Sportlifo Products

          • We try to ship orders as fast as possible.  We are happy to cancel your order if your shipment has not already been processed.
          • To cancel, please contact our customer support ASAP. All requests must be made within 2 hours of placing your order.
          • If an order has been processed, you will have to proceed with the return as outlined above.

            Credits

            Once your return is verified, Sportlifo will issue a credit to the card used for the purchase. It can take up to 4 weeks for your card to be credited by the issuer. Purchases made by check or money order will be issued a check within 30 days.

            NOTE: If your item was defective or damaged during shipping, Please email us at info@sportlifo.com or call 1-914-236-0521 & we will arrange for the item to be replaced or repaired.